All refunds will be credited to your credit card within five business days”.

If Buyer refuses shipment of any standard catalog products under an acknowledged order and those products are consistent with that order and are not delivered damaged or defective, then Buyer will be responsible for (i) return shipment of the products to Cisaplast USA in original shipping containers; (ii) return freight to Cisaplast USA prepaid by Buyer; and (iii) a restocking charge to be determined by Cisaplast USA of not less than twenty five percent (25%) of the sales price.